The Melbourne Visitor Centre at Federation Square provides touring details in six languages. Large-screen videos and touch screens add to the experience, and permanent displays follow the city's history. Daily newspapers are available, and there's access to the Melbourne website (www.visitmelbourne.com). The center is open daily 9–6. The Best of Victoria Booking Service here can help if you're looking for accommodations. It also has cheap Internet access.
City Ambassadors, who provide information, can be identified by their bright red uniforms and found mainly along Swanston Street.
A free bus route map is available from the Melbourne Visitor Centre.
Best of Victoria Booking Service. Located within the Melbourne Visitor Centre, this service books accommodation for visitors. Melbourne Visitor Centre, Federation Sq., Flinders and Swanston Sts., City Center, Melbourne, Victoria, 3000. 03/9928–0000; 1300/780045; www.bestof.com.au/vic.
City of Melbourne Ambassadors Program. City Ambassadors—usually mature men and women easily spotted by their red uniforms—are volunteers for the City of Melbourne and rove the central retail area providing directions and information for people needing their assistance (Monday–Saturday 10–4, Sunday noon–3). City Center, Melbourne, Victoria, 3000. 03/9658–9658.
Melbourne Visitor Centre. Find information and booking services at the information center, open daily 9–6. Federation Sq., Flinders and Swanston Sts., City Center, Melbourne, Victoria, 3000. 03/9658–9658; www.visitmelbourne.com.